{"id":257,"date":"2022-10-12T14:08:33","date_gmt":"2022-10-12T12:08:33","guid":{"rendered":"https:\/\/www.ocpr.fr\/?p=257"},"modified":"2022-10-14T11:52:39","modified_gmt":"2022-10-14T09:52:39","slug":"agent-de-securite-augmente","status":"publish","type":"post","link":"https:\/\/www.ocpr.fr\/en\/agent-de-securite-augmente\/","title":{"rendered":"Penser la s\u00e9curit\u00e9 priv\u00e9e diff\u00e9remment : l’agent de s\u00e9curit\u00e9 \u00ab augment\u00e9 \u00bb"},"content":{"rendered":"

La p\u00e9nurie de main d’\u0153uvre que conna\u00eet la s\u00e9curit\u00e9 priv\u00e9e r\u00e9v\u00e8le des dysfonctionnements notoires auxquels les acteurs de la fili\u00e8re doivent faire face. Pour y rem\u00e9dier, la cr\u00e9ation d’une entente entre acteurs du secteur et donneurs d’ordre<\/strong> pourrait \u00eatre une solution.<\/p>\n

Elle permettrait notamment la mise en place d’un mod\u00e8le diff\u00e9rent de prestations<\/strong>, qui reposerait sur une vision nouvelle de l’agent de s\u00e9curit\u00e9<\/strong> afin de r\u00e9pondre \u00e0 la demande croissante.<\/p>\n

Comment envisager le futur de la profession\u00a0? Quel nouveau paradigme doit-\u00eatre imagin\u00e9\u00a0? Quelles solutions pour r\u00e9ussir cette transformation\u00a0?<\/p>\n

 <\/p>\n

R\u00e9volutionner le secteur de la s\u00e9curit\u00e9 priv\u00e9e<\/h2>\n

Le premier d\u00e9fi auquel le secteur doit faire face est de r\u00e9ussir \u00e0 f\u00e9d\u00e9rer une fili\u00e8re en silo aux activit\u00e9s disparates<\/strong>.<\/p>\n

Avec 8 conventions collectives<\/strong> diff\u00e9rentes, la s\u00e9curit\u00e9 priv\u00e9e regroupe un ensemble de m\u00e9tiers aux contraintes diverses, regroupant aussi bien la surveillance humaine et la t\u00e9l\u00e9surveillance que le renseignement, les technologies, la formation ou les activit\u00e9s de conseil. Imaginer une architecture commune<\/strong>, pour apporter une r\u00e9ponse globale, semble \u00eatre de mise.<\/p>\n

Appliqu\u00e9 \u00e0 l’\u00e9cosyst\u00e8me de l’entreprise, la fonction s\u00e9curit\u00e9-s\u00fbret\u00e9 doit \u00e9galement reprendre un r\u00f4le central<\/strong>.<\/p>\n

Confront\u00e9e \u00e0 des risques de plus en plus diffus, les organisations misent sur les directions \u00ab\u00a0S\u00e9curit\u00e9 et S\u00fbret\u00e9 Corporate\u00a0\u00bb pour mettre en \u0153uvre des solutions ad\u00e9quates<\/strong> de pr\u00e9vention, protection et pilotage des interventions. Pour cela, elles doivent pouvoir s’appuyer sur un capital humain, organisationnel, technique et technologique afin de r\u00e9pondre aux enjeux strat\u00e9giques de leur activit\u00e9<\/strong>.<\/p>\n

Ainsi, restructurer le secteur de la s\u00e9curit\u00e9 priv\u00e9e n\u00e9cessite de cr\u00e9er une concertation<\/strong> entre tous ces acteurs et leurs mandataires afin d’envisager le renouveau <\/strong>du m\u00e9tier et des prestations.<\/p>\n

Une r\u00e9organisation qui offrirait une meilleure connaissance<\/strong> des contraintes, comp\u00e9tences, pr\u00e9rogatives et co\u00fbts li\u00e9s au d\u00e9ploiement d’agents de s\u00e9curit\u00e9. Un remaniement qui permettrait, in fine, de r\u00e9pondre aux besoins du march\u00e9<\/strong> en s’appuyant sur des agents mieux form\u00e9s, plus performants et plus polyvalents, sans augmenter les effectifs.<\/p>\n

 <\/p>\n

Vers un agent de s\u00e9curit\u00e9 \u00ab augment\u00e9 \u00bb<\/h2>\n

Comment r\u00e9inventer le m\u00e9tier d’agent de s\u00e9curit\u00e9 afin de satisfaire la demande, sans compter sur un vivier de candidats prolifique\u00a0? La r\u00e9ponse en 3 points.<\/p>\n

Repenser la formation<\/strong><\/h3>\n

La formation aux m\u00e9tiers de la s\u00e9curit\u00e9 priv\u00e9e se doit d’\u00e9voluer. Souffrant d’un niveau de qualification trop faible<\/strong>, la logique actuelle qui consiste \u00e0 augmenter les heures n’est pas suffisante. Il convient de requalifier les fondements m\u00eame<\/strong> pour la rendre plus technique et op\u00e9rationnelle.<\/p>\n

L’obtention d’une carte professionnelle ne peut reposer que sur un apport th\u00e9orique, la formation doit permettre de pr\u00e9parer \u00e0 la r\u00e9alit\u00e9 du terrain<\/strong> et notamment aux situations conflictuelles ou dangereuses. Face \u00e0 un public de plus en plus bigarr\u00e9, l’agent de s\u00e9curit\u00e9 doit aujourd’hui poss\u00e9der des notions de m\u00e9diation et d’accueil<\/strong> et savoir d\u00e9tecter d’\u00e9ventuels comportements \u00ab\u00a0\u00e0 risques\u00a0\u00bb<\/strong>. Il doit \u00eatre en mesure de comprendre <\/strong>sa mission et son contexte pour pouvoir s’adapter <\/strong>\u00e0 des situations vari\u00e9es et \u00e9voluer<\/strong> dans un environnement de travail diversifi\u00e9. Des qualifications que seul un entra\u00eenement in-situ permet d’obtenir.<\/p>\n

Redorer la profession<\/strong><\/h3>\n

Offrir de l’attractivit\u00e9 aux m\u00e9tiers de la s\u00e9curit\u00e9 priv\u00e9e exige de revaloriser leur image et leurs fonctions. La reconnaissance des savoir-faire conduit in\u00e9vitablement \u00e0 une meilleure r\u00e9mun\u00e9ration<\/strong>, plus en phase avec les exigences du m\u00e9tier. De m\u00eame, les conditions d’exercice et l’\u00e9quipement fourni peuvent \u00eatre r\u00e9\u00e9valu\u00e9s pour am\u00e9liorer le confort de mission<\/strong> et susciter des vocations.<\/p>\n

Pour des agents de s\u00e9curit\u00e9 plus performants, il est aussi n\u00e9cessaire de favoriser une certaine polyvalence <\/strong>afin de donner plus de sens<\/strong> aux missions confi\u00e9es. Ils pourront ainsi mieux r\u00e9pondre aux variations de l’activit\u00e9, aux al\u00e9as et \u00e0 l’\u00e9volution des risques. En \u00e9largissant leurs responsabilit\u00e9s<\/strong> et en offrant une int\u00e9gration optimale<\/strong> dans leur environnement de travail, notamment par une connaissance aboutie des risques \u00e0 prendre en compte, les recrues seraient alors plus impliqu\u00e9es et dynamiques.<\/p>\n

Enfin, pour offrir des perspectives de carri\u00e8re et faire monter en gamme le secteur, structurer l’encadrement et l’\u00e9volution professionnelle<\/strong> semble \u00eatre une priorit\u00e9 pour faire progresser la s\u00e9curit\u00e9 priv\u00e9e.<\/p>\n

S’appuyer sur les nouvelles technologies<\/strong><\/h3>\n

La transformation num\u00e9rique actuelle impacte aussi les m\u00e9tiers de la s\u00e9curit\u00e9 et entra\u00eene des mutations profondes<\/strong> de son exercice. Dot\u00e9 de nouveaux outils technologiques<\/strong>, l’agent de s\u00e9curit\u00e9 est d\u00e9j\u00e0 en mesure d’assurer ses fonctions sous un nouveau jour, plus efficace.<\/p>\n

Pour la s\u00e9curit\u00e9 des sites, l’utilisation de cam\u00e9ras de vid\u00e9oprotection dites \u00ab\u00a0intelligentes\u00a0\u00bb<\/strong>, qui d\u00e9tectent en temps r\u00e9el une menace ou un comportement inhabituel, est d\u00e9j\u00e0 d’actualit\u00e9. Pour les surfaces les plus \u00e9tendues, les drones<\/strong> font leur apparition afin de d\u00e9tecter rapidement un \u00e9v\u00e9nement suspect. L’arriv\u00e9e de ces nouvelles technologies font aussi l’objet d’une centralisation<\/strong> et d’un pilotage, sur site ou \u00e0 distance, avec la mise en place d’un centre de commandement.<\/p>\n

Du c\u00f4t\u00e9 des agents, ils pourraient \u00eatre pourvus de cam\u00e9ras embarqu\u00e9es<\/strong> et de syst\u00e8mes de partage d’informations en temps r\u00e9el<\/strong>, qui permettent d’analyser les situations et recevoir des consignes, afin d’intervenir rapidement et efficacement. Des solutions d’inspection-filtrage innovantes<\/strong> \u00e9mergent dans le but de remplacer les traditionnelles techniques de palpation et les portiques de d\u00e9tection, faillibles et co\u00fbteux en personnel. Autant d’expertises suppl\u00e9mentaires qui offrent de nouvelles perspectives<\/strong> \u00e0 la profession.<\/p>\n

Ainsi, la consolidation du march\u00e9 de la s\u00e9curit\u00e9 priv\u00e9e engage n\u00e9cessairement une nouvelle vision<\/strong> de ceux qui le constituent au quotidien. L’agent de s\u00e9curit\u00e9 augment\u00e9 n’est pas qu’un employ\u00e9 dot\u00e9 d’outils technologiques. Ce doit \u00eatre un v\u00e9ritable collaborateur form\u00e9 \u00e0 l’excellence<\/strong>, soutenu par les nouvelles technologies, apte \u00e0 prendre en compte la diversit\u00e9 des risques et des besoins, qui peut alors donner du sens \u00e0 sa mission<\/strong>. Un cercle vertueux qui profite \u00e0 toute la profession.<\/p>\n

Unir acteurs et mandataires<\/strong> autour de cette perspective commune, c’est permettre la cr\u00e9ation d’un mod\u00e8le de prestation in\u00e9dit<\/strong>, bas\u00e9 sur la performance de ses agents. Souhaitons que les concertations en cours, au niveau de la fili\u00e8re comme au niveau gouvernemental, permettent d’y aboutir.<\/p>\n","protected":false},"excerpt":{"rendered":"

La p\u00e9nurie de main d’\u0153uvre que conna\u00eet la s\u00e9curit\u00e9 priv\u00e9e r\u00e9v\u00e8le des dysfonctionnements notoires auxquels les acteurs de la fili\u00e8re doivent faire face. Pour y rem\u00e9dier, la cr\u00e9ation d’une entente entre acteurs du secteur et donneurs d’ordre pourrait \u00eatre une […]<\/p>\n","protected":false},"author":1,"featured_media":2023,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-257","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-categorise"],"acf":[],"yoast_head":"\nPenser la s\u00e9curit\u00e9 priv\u00e9e diff\u00e9remment : l'agent de s\u00e9curit\u00e9 \u00ab augment\u00e9 \u00bb - OCPR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ocpr.fr\/en\/agent-de-securite-augmente\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Penser la s\u00e9curit\u00e9 priv\u00e9e diff\u00e9remment : l'agent de s\u00e9curit\u00e9 \u00ab augment\u00e9 \u00bb - OCPR\" \/>\n<meta property=\"og:description\" content=\"La p\u00e9nurie de main d’\u0153uvre que conna\u00eet la s\u00e9curit\u00e9 priv\u00e9e r\u00e9v\u00e8le des dysfonctionnements notoires auxquels les acteurs de la fili\u00e8re doivent faire face. 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